Demand Manufacturing, LLC Privacy Policy Overview

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
• We will just hold individual data the length of essential for the satisfaction of those reasons.
• We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
• Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
• We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
• We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

By “personal information”, we mean information that directly identifies you, such as your name, address, or email address. In this Policy, “we” and “our” mean Demand Manufacturing, LLC., and “you” means any person who visits our website, uses our mobile application.

Here we will describe:

• What Information We Collect
• How We Collect Information
• How We Use Information
• How We Share Information
• Online Advertising and Third Parties We Work With
• Your Choices and Access Requests
• Security and Fraud
• Notices and Disclosures
• International Customers
• Additional Information and Contacting Us
• Updates to This Policy
• Effective Date

What Information We Collect

We collect a variety of types of information. Examples include:

• Contact information, such as your name, address, phone number, or email address;
• Purchase information, such as the items you purchase, payment method and payment information (such as debit or credit card number and information), billing and shipping address, and contact information (such as for receipts or order updates);
• Preference information, such as your contact and marketing preferences.
• Profile and account information, which may include Contact, Purchase, and Preference information as well as your account password, information about wish list items, items in your online shopping cart or saved for future purchase, and other information about your profile or account;
• Demographic information, which may include your Job Title, Industry, Zip Code, and other information about you and the organization you represent;
• Site recordings and photographic information of you when you visit one of our websites;
• Call recordings including information about your call and that you share when you call us on the phone;
• Location information of your device that you use when visiting our websites, if your device settings allow us to collect location information; and
• Device and browsing information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use our website or mobile application, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate and what you search for using our website and mobile application, the website pages and items you view using our website and mobile application, and the items you purchase.

How We Collect Information

We collect information on our website, through our applications, during calls with you, and in person visits. We also obtain information from you and from third parties. For example, we collect and obtain information:

• You provide, such as when you fill out a web form on one of our websites, interact with a salesperson, visit or contact us, register for an online account, register for Instant Quote, respond to a survey, engage in a promotional activity, register to attend an event or appointment, apply for employment, or sign up for emails or marketing;
• During in person visits, such as: the types of information noted above that you provide, and video recordings and photographs that we collect;
• From wi-fi and mobile devices, such information about your device when you use our office wi-fi services;
• From third parties, such as service providers that we use, analytics companies, advertising networks and cooperatives, demographic companies, third parties that provide us with information about you and the different devices you use online, and other third parties that we choose to collaborate or work with;
• From social media platforms and networks that you use in connection with our website and brand, or that share or allow you to share information with us, such as Facebook, Twitter, Pinterest, and Instagram. For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with our website (e.g., to log into an account), we will collect the information that you share with us, or that those social media platforms or networks share with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use;
• Using cookies and automatic collection methods. For example, we and third parties we work with may collect information from the computer, tablet, phone, or other device that you use to access our website; or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information, such as personal information you choose to share it with us. Methods we use include:
  —cookies (which may be session-based or persistent, and are typically small data files that are stored on your hard drive or in connection with your Internet browser);
  —web beacons or tags (small images embedded into websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, use or mobile application, or open an email we send to you);
  —website log files (which we tend to create automatically in connection with access to and use of our website and mobile application);
  —other technologies (which may be similar to or different than the methods noted above).

How We Use Information

We use the information that we collect to conduct our business and to provide you with updates about products, services, and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:

• To provide you with updates on products and services, such as to: fulfill your orders and process your payments; process, maintain and service your account(s); and to provide you with products and services that we think you will like;
• To respond to you, such as when you: place an order; call us; make a request or inquiry; complete a survey; or share a comment or concern;
• For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; facilitate your interactions with our stylists and salespeople; track and categorize your activity and interests on our website and mobile application, including by identifying the different devices you use; and to enrich your experience in our stores, on our website, and through our mobile application;
• For marketing and advertising, such as to: send you marketing and advertising communications; and to customize the marketing and advertising that we show you;
• For analytics, such as to: understand how you use our websites; understand how you interact with us; determine the methods and devices used to access our websites; and improve our websites;
• For our business purposes, such as: to operate and improve upon our business and lawful business activities; to maintain our programs, accounts, and records; for research; to determine your satisfaction with our products and services; to detect and prevent fraud or misuse of our services; and for any other business purpose that is permitted by law;
• For legal and safety purposes, such as to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of product recalls or safety issues.

How We Share Information

In general, we do not share personal information about you with third parties for third party marketing or advertising purposes. We do share personal information with third parties for other purposes. For example, we share personal information with:

• Third parties and service providers that provide products or services to us, that help us market or advertise to you, or that provide products or services to you. We may use third parties or service providers to perform any of the actions or activities allowed under this Policy;
• Social media platforms and networks such as Facebook, Twitter, Pinterest, and Instagram that offer functionalities, plugins, widgets, or tools in connection with our websites. If you choose to use these functionalities, plugins, widgets, or tools, certain information may be shared with or collected by those social media companies—for more information about what information is shared or collected, and how it is used, see the applicable social media company’s privacy policy;
• Parties to business transactions such as those we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party; and
• Additional third parties such as law enforcement, government entities, courts, or other third parties as required or allowed by applicable law, such as for the legal and safety purposes described under the “How We Use Information” Section above, or otherwise to help prevent harm or fraud to us, you, our customers, or other third parties. We also may share personal information with third parties upon your request or with your approval, though we may not be able to accommodate all requests.

Online Advertising and Third Parties We Work With

We work with third party companies for advertising purposes, including to: serve advertisements across the Internet; track and categorize your activity and interests over time on our websites, and on third party websites and mobile applications; and to identify the different device(s) you use to access websites and mobile applications. We share information with these companies, and these companies may collect information—including automatically collected information when you use our website or mobile application—through the methods described in the “How We Collect Information” Section above (see “using cookies and automatic collection methods”). These third party companies also may possess or obtain information about you from your interactions: directly with the third party companies; with other websites, mobile applications, or companies that the third party companies work with; or from your interactions with advertisements the third party companies help to display to you. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.

We may share personal information with the third party companies we work with for our purposes, though in general we do not share personal information about you with third parties for third party marketing or advertising purposes. We may also share other information in our discretion, including automatically collected information, which may be used by third parties for third party marketing, advertising, and other purposes. For information about the choices you have about the online advertising practices described in this section, please see the “Your Choices and Access Requests” Section below.

Your Choices and Access Requests

We strive to offer you with choices about how personal information is used and shared. Your choices include:

• Online Advertising. You can manage third party advertising preferences for some of the third parties we work with to serve advertising across the Internet by updating your preferences through third parties such as “AdSense”. We do not guarantee that all of the third parties we work with will honor the elections you make using those options, but we strive to work with third parties that do.
• Social Media Platforms and Networks. We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand what choices you have about sharing information from those platforms and networks with us.
• Email Choices. You can opt out of marketing or advertising emails by utilizing the “unsubscribe” link or mechanism noted in marketing or advertising emails you receive from us. You may also request to opt out of marketing or advertising emails by contacting us through one of the methods specified in the “Additional Information and Contacting Us” Section below, and sharing the email address at which you are receiving marketing or advertising emails.
• Direct Mail Choices. You may opt out of receiving marketing or advertising by direct mail by contacting us through one of the methods specified in the “Additional Information and Contacting Us” section below, and sharing the name and mailing address that you would like to opt out. Please note that these requests may take up to 8-10 weeks to become effective.
• Telephone Choices (calls and texts). You may opt out of receiving marketing or advertising calls by contacting us through one of the methods specified in the “Additional Information and Contacting Us” section below, and sharing the phone number that you would like to opt out.
• Access Requests. If you have registered for an online account, we allow you to access and update certain personal information that you have provided to us by logging into your online account and using the features and functionalities available there. You may also make a request for access to personal information by sending an email or writing to us at the address specified in the “Additional Information and Contacting Us” section below. We are not able to grant all access requests, and we may request additional information from you in order to verify your identity before accommodating an access request.

Security and Fraud

We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information.

We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:

• Reviewing your Demand Manufacturing account periodically and immediately reporting any unexpected activity or unrecognized information;
• Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses;
• Using complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters);
• Not using the same password on more than one website;
• Not sharing your password with others;
• Password protecting your computer and mobile device; and
• Sign out/log off of website sessions so that your session is closed, especially when using a public computer.

You may come in contact with websites, emails or texts that try to lure you into providing personal information with an offer from Demand Manufacturing. Demand Manufacturing does not sponsor or endorse these offers. If you become aware of any potentially fraudulent activity on a website or in an email or text, please forward the information to website@demandmfg.com so that we can follow up.

Notices and Disclosures

• Links to Other Websites and Services. Our websites may provide links to other Internet sites, content or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos accessed via the links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of those third parties.
• Browsers Do Not Track Signals. While we strive to offer you choices when you use our websites, we do not promise that we will be able to receive or honor web browser Do Not Track signals.
• California Privacy Rights. California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for third parties’ direct marketing purposes. Unless you request us to or consent to us doing so, Demand Manufacturing does not sell any personal information to third parties for their own direct marketing purposes. If you have questions about these practices, please contact us at website@demandmfg.com.com
• Children’s Privacy. Demand Manufacturing does not knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you believe that your child under the age of 13 has submitted personal information to Demand Manufacturing in connection with our websites, and without prior verifiable parental consent, please contact us at website@demandmfg.com so that we can take steps to delete the personal information that she or he provided.

International Visitors

Communications and submission made through our websites that customers input from locations outside of the United States are made directly to Demand Manufacturing, LLC.

If you provide personal information through our websites, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country.

Changes to Terms of Use

Demand Manufacturing reserves the right, in its sole discretion, to change the Privacy Policy under which www.demandmfg.com and affiliate websites are offered. The most current version of the Policy will supersede all previous versions. We encourages you to periodically review the Terms to stay informed of our updates.

Additional Information and Contacting Us

Demand Manufacturing welcomes your questions or comments regarding Privacy Policy. You may reach out to the email, phone, or physical location below. You may also reach directly to any Demand Manufacturing representative you have the contact information for.

Demand Manufacturing, LLC

Email Address:
website@demandmfg.com

Demand Manufacturing, LLC
Industrial Irvine Silicon Spectrum
Irvine, CA

Effective Date

This Policy update is effective November 18, 2020.